Common Questions About Our Professional Towing Solutions

If you are interested in our professional towing services and want to learn everything you can about our company, plus some of our greatest recommendations for using towing solutions, stick around on this page! Rolling Thunder Towing and Recovery LTD hopes our most frequently asked questions and their thorough answers can be useful to you!

Q: How long has your towing service been in business?

A: Rolling Thunder Towing and Recovery LTD started offering excellent towing solutions to customers throughout the roads of Port Mcneill, BC in 2023. However, more than two decades of hands-on experience in the profession make us stand out from our competitors.

Q: What payment methods do you accept?

A: We currently accept all major debit and credit cards, and cash for all our towing services.

Q: Do you offer roadside assistance services in addition to towing?

A: Absolutely, we do! We can assist you with everything, from a flat tire to battery boosting.

Q: What are your hours of operation?

A: Our usual compound hours go from Monday to Friday from 8 am to 5 pm. However, you can make use of your preferred towing service from our trusted company any day of the week at any time! We can be there to help you, 24/7!

Q: How often should I service my vehicle for towing readiness?

A: You definitely don’t need to do any special maintenance to your vehicle for it to be fit for towing. It is only necessary to do the regular maintenance your car’s agency recommends as often as they recommend it.

Q: What should I do if my vehicle breaks down on the road?

A: Let a person of your trust know where you are and what is the problem you are facing. Then, call a professional tow company that can assist you as soon as possible.

Q: What information should I provide when calling for a tow?

A: If you need to make use of professional towing solutions, you will only let our representatives know your location in the Port Mcneill, BC‘s roads, the type of service you require, your name, and your contact information in case we need to call you.

Q: What should I do if I’m involved in an accident and need towing?

A: If involved in a traffic accident, you will need to inform the pertinent authorities, as well as call your insurance provider, and contact a professional towing company.

Q: What precautions should I take when waiting for a tow truck on the roadside?

A: Our first recommendation when waiting for a tow truck is to turn down the motor and get out of the car to step into a safe area, away from the road. Also, be sure to save enough battery on your phone in case you need to call your towing service provider.

Q: What should I do if I’ve locked my keys in the car and need a tow?

A: You should never try to force any of your car’s locks or break a window because you can get harmed or damage an important piece of your car. Instead, if your car keys get locked inside the vehicle, be sure to contact us at (250) 956-2656 and get our expert locksmith help.

Was the selection of questions on this page as helpful as you thought it would be? We don’t want you to have any doubts when booking our services! Therefore, we are ready to answer any additional questions you may have directly by phone. Call now!

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